Significantly improve customer expectations by providing superior product delivery and services
Covers the key benefits of IBM Sterling Delivery and Services Scheduling including enabling you to:
Provide additional service offerings at the time of order transaction
Model your service offerings network to efficiently execute on virtually all orders
Intelligently fulfill orders and services across the entire supply chain
Document Details
Pages: 3
File Size: 487.96 KB
Year Published: 2011
Author(s): IBM Corp.
Abstract
IBM Sterling Delivery and Service Scheduling gives you the tools to maintain a wide network of service specialists across various locations and provides a centralized, consolidated view of their calendars and schedules. These service specialists can be internal employees, external resources, or a combination of both depending on the geography. The availability of these resources can be viewed and scheduled when entering an order for physical goods or as a separate order transaction.
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