About Bridge

Company

What We Do

Management Team

Our Thought Leaders

Strategic Partnerships

For Added Value

Global Presence

Developed & Emerging Markets

Why Bridge?

5 Reasons To Partner With Us

Your Experienced Trusted Advisor

Customer Case Studies

Business Challenges Solved

Our Customers

Well Known and Global

Testimonials

What our customers are saying

White Papers & Data Sheets

Excellent Resources

Order Management & Optimization

IBM

Order Management & B2B Integration

Magento

Order Management

Celect

Order and Inventory Optimization

Fluent Commerce

SaaS Order Management

Warehouse Management

Reply Warehouse Management System (WMS)

On-Premise, Cloud or SaaS

Related Solutions

Mirakl

Marketplace

Cycle by Tryon Solutions

Automated Testing & Performance Testing

Bringg

Real-time same-day delivery platform

Business Strategy

Omni-Channel Fulfillment Strategy

Ensure profitable fulfillment

Inventory Visibility Strategy

Reduce carrying costs

Delivery Experience Assessment

How well do you deliver orders?

Solution Support

Consulting

Strategy, design, implementation

Performance Testing

Don't let peak loads slow you down

Managed Services

On-site and hosted

Education

Product Training

Solutions

Order Management Systems

And related solutions

Warehouse Management Systems

And related solutions

Enterprise Application Integration

iPaaS, ESB, EDI, MFT

Industries

Retail

Deliver well

Manufacturing

Industrial Distribution

3PL

Activity Based Billing

Development Services

Custom Development

Custom Software and Applications

Elastic Stack Development

Enable Real-time Analytics

Offshore Services

Quality Off-Shore Resources

Data Services

Data Warehousing

For Business Intelligence

Omni-Channel Fulfillment Strategy

Deliver Profitably

Omnichannel Fulfillment Strategy

Do you have an omni-channel fulfillment strategy?

What is omni-channel fulfillment? Quite simply, it’s more ways for your customers to buy and receive. More ways for you to increase profit or enhance the customer experience.

It can be buy online, pickup in-store, ship to store, endless aisle…. so many choices! That’s why the first step is to identify your strategic objective.

What’s your strategic objective?

Is it to increase revenue, reduce costs, enhance the customer experience? For some ideas a look at this chart to see which omni-channel options can help you achieve your omni-channel fulfillment objectives.

Once we’ve worked together to determine which omni-channel fulfillment capabilities will support your strategic goals you’ll be ready to…

Customer journey

Explore omni-channel fulfillment from your customers’ perspective. What will their experience be? How will they interact with you? What business process changes will be needed to support your new capabilities?

Business processes

Let’s look at ‘buy online, pick up in-store.’ How will store associates be notified about an order? How quickly must they pick it? Where will they put it? Will they feel incented to process orders quickly? There will be lots of changes. Which is why you’ll need…

Omni-channel roadmap

A plan. One that includes all the requirements and steps needed to meet customer expectations. As well as technology – a unified order management and fulfillment solution designed to support your requirements (whether a new solution, or a solution that leverages your existing technology). So you can coordinate orders across all sales channels: in-store, online, mobile, call center, and catalog. And lastly, a phased rollout approach. Here’s why…

Too much change is confusing for employees and customers. A phased rollout is best. Successful retailers ensure each new feature is operating smoothly before rolling out the next. We’ll help you determine the right timeline for your business based on years of experience. Your success is our success.

Interested in an omni-channel strategy workshop? Contact us today.

Contact Us