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IBM Sterling Order Management System (OMS) Audit

Have you customized your IBM Sterling Order Management System (Sterling OMS)? Have your business processes changed since it was first implemented? Has your database increased in size? If so, you may benefit from an OMS Audit. Specifically an audit can:

  • Improve application reliability and speed for a superior customer experience, paying attention to the effect of peak season volumes
  • Reduce the risk of customer data breaches, and related financial and brand impact
  • Minimize scope of PCI compliance audits
  • Ensure data is displayed correctly and efficiently to reduce customer service response times

Download the PDF to learn more about our detailed audit approach to a Sterling OMS audit.

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Document Details

Pages: 6

File Size: 667.29 KB

Year Published: 2016

Author(s): Bridge Solutions Group

Abstract

Trouble free order management depends on optimal system design and configuration. But even a well implemented system can suffer performance issues over time. The reasons can be many, but here are some of the most common: Data security best practices have changed and the application has not been monitored or configured to reflect them. Unnecessary customizations were developed because inexperienced implementers were not aware of all the core application functionality...