Did you know 64% of customers say the post-purchase experience is more important than the pre-purchase experience when forming their lasting opinion of a retailer? How well do you fulfill orders?
Join us in exploring this and 4 additional statistics that highlight the importance of the post-purchase experience, and 5 ways you can improve it.
Pages: 4
File Size: 618.48 KB
Year Published: 2015
Author(s): Bridge Solutions Group