Top 8 DeliveryCX Predictions for 2018
December 22, 2017
Whether you’re a retailer, distributor or brand, how well you deliver orders matters. So here are 8 predictions for 2018 that will impact your Delivery Customer Experience (DeliveryCX): Read More
Top 10 Challenges of an Order Management Implementation
September 26, 2017
A dedicated Order Management platform provides flexible order orchestration capabilities so you can adjust quickly to market changes. W hile every brand and company has … Read More
What is an Order Management system?
July 27, 2017
An Order Management system is like the cockpit of an aircraft. It provides a single view of data from multiple systems, only instead of flight … Read More
5 Ways Grocery Can Compete with the Amazon/Whole Foods Market Merger
June 16, 2017
Grocery look out! Whole Foods Market will add over 430 stores to Amazon’s already superior fulfillment network. It will also provide Amazon with access to more grocery purchase history data than ever before. And you know they’ll use it well. So, what’s in it for Whole Foods? Read More
Can B2B Save B2C? A Change is Coming
May 23, 2017
Retail is in trouble. Bankruptcy filings and store closures abound. According to Bloomberg, as of April 24, 14 retailers had announced they were seeking court protection in 2017, including… Read More
5 ways to Achieve a Positive ROI with Order Management (for Retailers)
May 17, 2017
The heart of any omni-channel strategy is order management. But, implementing an omni-channel strategy designed to meet the customer’s expectations while making money can be a challenge. The customer continues to demand more for less… Read More
7 Signs You Need an Order Management System
May 12, 2017
Success starts with the right tools to enable your business to grow and thrive. Your eCommerce platform lets you take orders online. An Enterprise Resource Planning (ERP) system helps you manage inventory. Your Warehouse Management System (WMS) lets you… Read More
GDPR Compliance and IBM Sterling Order Management System (IBM OMS)
May 9, 2017
May 25, 2018 is the enforcement date for the European Union’s (EU) General Data Protection Regulation (GDPR) legislation. Given that penalties could be 10-20 million euros or 2-4% of global revenue, whichever is higher, any company that sells to, or otherwise processes the personal data of EU citizens needs to ensure compliance. Read More
Is your agency making promises your brand can’t keep?
May 3, 2017
Each year brands spend billions of dollars to entice you to interact with their brand. Armed with a brand goal or key consumer insight, agencies come up with unique ways to inspire consumer interaction. Often, they succeed. Brand engagement rises. But can you keep the promises they make? Read More
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