If placing an order isn’t a simple, hassle free experience, customers will go elsewhere. By automating the configuration, pricing and quoting of complex products, services, and bundles, IBM Sterling Configure, Price, Quote guides your customers, sales teams, call center representatives and partners in selecting and validating products and services, and, most importantly, placing an order.
With IBM Sterling Configure, Price, Quote you can:
IBM Sterling Configure Price Quote can dramatically increase sales efficiency by guiding your sales people and customers through the ordering or quoting process. The simplified order placement process makes it easier to configure, pricing and quoting complex products, services, and bundles across multiple channels in a consistent, unified system. – needs work
Is your website sales process easy to navigate?
A difficult to use website will result in high order abandonment rates and customer dissatisfaction. IBM Sterling Configure, Price, Quote makes ordering easy. The user friendly online sales process will keep your customers moving through the ordering process all the way through checkout, and the ease of doing business with you will ensure high customer satisfaction.
Do your customers receive the same quote no matter how they contact you? Can you provide timely quotes?
IBM Sterling Configure, Price, Quote will enable all areas of your business to access the same pricing and quoting information so that no matter how a customer contacts you (in store, phone, web, etc.) they will receive a consistent quote. It will also improve your quoting workflow so that you can provide accurate quotes more quickly.
Can you updated pricing across all your channels at the same time?
IBM Sterling Configure Price Quote centralizes your pricing processes for establishing, changing and communicating pricing for products and services. You only have to change a price once and it will be effective immediately across all your channels.
Do your products or services have lots of configuration options?
IBM Sterling Configure, Price, Quote will guide your customers, sales teams and call center representatives in selecting only valid product and service options.
Are you using customer insights to recommend additional products and drive higher value sales?
With IBM Sterling Configure, Price Quote you will be able to use insights derived from your customers to select the highest-impact offers to present during the sales process, thereby increasing your cross-sell/up-sell acceptance rate.
Bridge Solutions Group specializes in the IBM Sterling Multi-Channel Selling Suite, which includes IBM Sterling Configure, Price, Quote, and provides a broad range of supply chain management solutions.
With Bridge Solutions’ best practice driven implementations you will be able to optimize even the most complex of sales processes. Our highly experienced team will make it incredibly easy for your customers, selling representatives, and partners to configure, place, and locate orders for products and services across existing and emerging channels. We can help you target offers, consolidate your products into a unified catalog across vendors, and utilize Business Intelligence in real-time.
IBM Sterling Configure, Price, Quote is a powerful product, price and quote management tool that includes the following:
Automates the configuration of complex products and services across all your sales channels.
Price Management Module
Enables centralized creation, changing and communication of product pricing data.
A catalog that allows you to deliver product information across all demand channels.
Quote Management Workflow
Enables you to automate the quote approval process and provides visibility into the entire quote workflow.
Integrates with, and enhances the functionality of, your existing ERP system.
Contains embedded analytics that enable real-time decision making.