Managed Services

We manage and maintain order management, warehouse management, and B2B Integration software for many of our customers, saving them valuable time and resources. Not just time spent maintaining the software, but on maintaining the highly specialized skill sets required to keep that software running, especially during peak season.

We offer support for both on-premise applications (on-site or hosted) and cloud applications:

On-Premise/Hosted Application Services

For clients without the in-house resources to manage and maintain their own systems, we offer system management in your environment including:

• Infrastructure management
• Infrastructure upgrades
• Hosting vendor management
• System upgrades
• Integration development and support
• Participating in partner onboarding activities, if required.
• Application monitoring
• Configuration Support
• Customization support
• Help Desk services

Managed Services can either be on-site or a combination of remote and on-site. We work with your team to manage your environment or you can have a full Bridge Solutions Group team manage either the software, the infrastructure, or both.

Cloud Application Services

If your applications are deployed in the cloud, we offer the following:

• Vendor management
• Application monitoring
• Integration development and support
• Configuration Support
• Help Desk services

Benefits of Managed Services

• Predictable monthly costs
• Flexible on-site, off-site, off-shore, and blended models avaiable
• Increased reliability, especially during peak loads
• Reduced expenses associated with hiring and training technical resources

For more information on managed services, Contact Us today.